Antonio Diaz
Strategic Success Manager @PTC
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WORK HISTORY
Strategic Success Manager @PTC
Needham, MA
The PTC Premium Customer Success management team focuses on helping strategic enterprise customers get the most value out of their investments in PTC enabling solutions. As a Strategic Success Managers we all are passionate about the customer experience and devoted to their business success. The Strategic Success Manager owns the customer relationship as well as manages a portfolio of services that our customers can consume to flexibly meet their ever changing business and market needs. This role is a key interface with senior leaders, providing guidance to executives, program and technical teams as well as acting as the voice of the customer within PTC.
EDUCATION
DeVry University
Computer Technology/Computer Systems Technology - with Honors.
ABOUT ANTONIO DIAZ
Cross-Matrixed Engagements • Value Proposition Architect • Strategic Thinker & Action Driver Process Improvement • ROI Analyses • Sales Presentation Expertise • Pre-Sales Best Practices Innovator- Having a track record of creating and implementing leading best practices with a Total Impact of over $150M, I have over 10 years of award-winning experience driving executive sales and pre-sales strategy. I have achieved remarkable results for many of the world’s largest & iconic companies, with a proven ability to provide an immediate ROI analysis with a constant mindfulness of long-term value creation balanced with immediate success. I have also developed an unmatched ability to architect and deliver innovative Business Transformation strategies across matrixed pillars, to powerfully create efficiencies and drive revenue growth. I enjoy asking the hard, but necessary questions to create a platform for unrivaled success. Innovative Pre-Sales Expert Strategic Value Creator/Leader Huge Revenue Enhancement Key Skills: Refreshingly direct - No Fear to uncover pain points and “pull the thread” • Dynamic Multi-Pillar collaborator • Exceptional success with complex, enterprise-wide solutions through long sales cycles • Effectively transformative with clear plans and focused actions • Client first mentality • Steeped in leading-edge CRM, Human Capital Management and ERP/EPM emerging technologies • Easily communicates & coordinates at all levels • Reputation as a Positive Disrupter. Vice President / Director of Value Consulting (Pre-Sales) Programs / Business Development
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