Anthony Bradshaw
Director Customer Experience @Ipsos in the UK
Signup · Get unlimited contacts
WORK HISTORY
Director Customer Experience @Ipsos in the UK
GB
As Freelance Director of Customer Experience, I partner with management teams across sectors to design and implement customer experience (CX) and go-to-market strategies. I assess current programmes, define ‘as is’ vs ‘aspirational’ states, and guide major brands in financial services and premium retail through large-scale CX and digital transformation journeys.Key Achievements:• Designed CX programme for major financial institution’s digital transformation.• Guided global fashion brand through end-to-end CX review.• Redefined frontline customer service by focusing on effort and emotion.• Provided expert strategic leadership and stakeholder alignment.
EDUCATION
Loreto Sixth Form College
BTEC Level 3 National Extended Diploma, Computing & ICT
SKILLS
ABOUT ANTHONY BRADSHAW
I’m an experienced Customer Experience and Service Design leader with a unique end-to-end…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.