Anston Saldanha
Fraud Operations Analyst @Huntswood
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WORK HISTORY
Fraud Operations Analyst @Huntswood
Glasgow, GB
Investigated and resolved debit card fraud cases for Lloyds Banking Group customers, protecting £250K+ in customer funds monthly while adhering to FCA and internal fraud controls. Analysed transaction patterns and customer behaviour to accurately identify fraudulent activity, contributing to a 20% reduction in false-positive alerts and improved customer outcomes. Managed a high-volume caseload of ~150 fraud cases per week, consistently meeting SLAs, quality benchmarks, and fraud recovery targets in a fast-paced, risk-critical environment.
EDUCATION
St Aloysius Deemed to Be University
Bachelors Degree, Businesscommerce General
University of Strathclyde
Masters, Business Analysis and Consulting
ABOUT ANSTON SALDANHA
I am a recent Business Analysis and Consulting Graduate from the University of Strathclyde, where I garduated with a first class degree. I am looking for sponsorship roles in Sales and Busiess Development.I developed a strong passion for sales through my experience at ServiceMaster Clean, where I consistently exceeded targets, managed a £650K+ sales pipeline, and successfully secured high-value contracts through strategic outreach.
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