Anne Smith

Director of Sales Operations @Futuresource Consulting

St Albans, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Director of Sales Operations @Futuresource Consulting

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St Albans, GB

EDUCATION

1986 — 1988

University of Hertfordshire

Travel & Tourism Cotac

1997 — 1998

University of Bedfordshire

Management Studies

SKILLS

Business DevelopmentStrategyE-CommerceKey Account ManagementSalesforce.comCompetitive AnalysisCustomer ExperienceContract NegotiationPerformance ManagementCrmCross-Functional Team LeadershipMarketing StrategyProduct DevelopmentMarketingCoachingSolution SellingBusiness PlanningOperations ManagementBusiness Process ImprovementStrategic PlanningMarketing CommunicationsBudgetsSales ProcessTrainingNew Business DevelopmentSales OperationsCustomer ServiceTeam ManagementB2bDirect MarketingSales ManagementProduct MarketingManagementTeam BuildingBusiness StrategyNegotiationMarketing ManagementTeam LeadershipProject ManagementAccount Management

ABOUT ANNE SMITH

An experienced sales and support leader with over 30 years experience in communication with people. Extensive experience within the service arena, support, project management and sales with a record of success in change management, customer and staff retention, implementation of systems, procedures and sales development. A progressive attitude to improving the customer experience whilst ensuring business efficiency, delivering results in an enjoyable environment.Specialties: Customer service, CRM, fulfilment, project management, sales and support

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Anne Smith — Director of Sales Operations at Futuresource Consulting in St Albans, GB | Unifers