Annabel Kershaw
Customer Operations Lead - Global Travel @Diageo
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WORK HISTORY
Customer Operations Lead - Global Travel @Diageo
Europe Customer Operations Lead for Global Travel, overseeing operational execution within the region and owning operations CI pipeline between internal and external partners.
EDUCATION
Rainham Mark Grammar School
Economics, French and English Literature
EDHEC Business School
International Business Track , International Business
University of Portsmouth
International Business
ABOUT ANNABEL KERSHAW
5 years of end to end Supply experience across 2 multinational companies. Experienced in global supply chain strategy, manufacturing excellence and planning in the FMCG & alcohol industry>+2 years in customer facing operations roles driving value, improvement and service to customers and business operations>+1 year experience overseeing cost reduction agenda at a 3rd party European warehouse driving strong partnership, operational efficiencies and process optimisation> Robust understanding of supply chain optimisation from a production lens as well as value creation and cost reduction strategy from a customer,planning & logistics perspective.>Yellow belt certified and skilled in problem solving and project management > First Class degree from University of Portsmouth, with a year at EDHEC university. Dissertation specialised in the importance of agility in SMEs. Awarded 1st classification.>Proficient across MS360, including excel and good level of knowledge across PBI SAP systems & Qliksense.> Experienced in leading and driving capability and L&D agenda across teams
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