Anna Kelley
Sr Account Manager @Nevtec
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WORK HISTORY
Sr Account Manager @Nevtec
San Jose, CA, US
Nevtec Inc. – Senior Account ManagerJanuary 2019 – Present• Develop and execute client expansion strategies in collaboration with business development and field leadership.• Manage growth initiatives for established enterprise accounts, ensuring client satisfaction and retention.• Champion MSP solution offerings, highlighting differentiators to strengthen client value propositions.• Serve as primary client liaison, overseeing IT needs and fulfillment processes.• Partner with field teams to design customized client strategies and ensure successful delivery.• Lead client QBR meetings, adapting go-to-market plans to evolving needs.• Contribute to continuous improvement by enhancing operational playbooks, workflows, and sales collateral.
EDUCATION
Boise State University
GED
SKILLS
ABOUT ANNA KELLEY
I bring skills and knowledge acquired from study, experience and research to create solutions to match the needs of the organization. As an experienced and highly successful professional with strong leadership and interpersonal abilities, along with a proven track record of directing all aspects of account management and customer relation management, sales and marketing management to achieve overall performance excellence, I am prepared to significantly contribute to the goals in this given role. Working with Dell company has broadened my knowledge and skills in account management and I am willing and excited to bring earned knowledge and skills to the table with the intention of supporting existing team members to achieve overall organizational goals. My background includes leading teams to generate unsurpassed revenue growth, I am an extremely focused, driven and results-oriented leader. I am a solution-oriented person who thrives in challenging, fast paced environments where my performance directly impacts the bottom line. In addition, I have solid organizational leadership and relationship development skills that can make an immediate contribution to your operations. My dedication to creating solid and productive partnerships, along with my steadfast motivation to meet or exceed organizational goals, characterizes my career accomplishments. I have the background to work with a wide range of professionals, with people of varying backgrounds and to provide the highest level of expertise in aspect of Account management. I possess the ability to maintain a cooperative relationship among staffs by communicating information; responding to requests; building rapport and participating in team problem-solving methods. I believe my proven communication skills, relationship skills, personal approach, teamwork, upbeat attitude, and good judgment in selecting methods and techniques for obtaining solutions will be of immense benefit to this organization.
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