Anmol Mande
Customer Support Executive @Frido
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WORK HISTORY
Customer Support Executive @Frido
Responded to customer queries via phone, email, chat, and social platforms, ensuring adherence to defined SLAs. • Provided accurate information regarding products, services, and policies while maintaining a customer-first mindset. • Collaborated with internal teams to effectively resolve customer concerns and escalated complex cases as needed. • Maintained detailed records of customer interactions in the CRM system, contributing to improved service delivery.
ABOUT ANMOL MANDE
Product Management Fellow at Product Space, focusing on core product management skills…
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