Minh Phan
VP Product @SugarAI
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WORK HISTORY
VP Product @SugarAI
EDUCATION
University of Michigan
Master of Business Administration (M.B.A.), Marketing
University of California, Berkeley
Bachelor of Science - BS, Finance
SKILLS
ABOUT MINH PHAN
I help growth-stage companies define their strategies, launch new products, and increase Net Revenue Retention. Questions I help resolve include:*What’s our strategy for improving Net Revenue Retention and achieving the rule of 40?*How do we ensure that our investment in product aligns with our business strategy?*What process can we put in place to ensure the team works collaboratively with greater transparency across the company?I have been told that I “lead with heart” resulting in the highest employee engagement score at Gainsight. My impact on culture has extended across the company through poetry and even rap!As a champion of Gainsight\'s Human First culture, I presented to the entire company a story on Being Human in an AI World and our product strategy through “Em Minh Em.”Being Human in an AI World: strategy through “Em Minh Em.” am also passionate about helping startups and small businesses thrive. It\'s a joy to be a part of Berkeley Angels and the Small Business Association SCORE as an investor and advisor. My parents immigrated here from Vietnam and took us from food assistance to self-sufficiency by starting their business. 40 years later we are still running it. Many false starts and sleepless nights could have been saved by any SCORE
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