Ankur Singhal
Senior Operations Manager @Amazon
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WORK HISTORY
Senior Operations Manager @Amazon
Darlington, GB
Senior site leadership role accountable for end-to-end fulfilment operations managing organisations of 800+ associates across multi-shift environments.Scope & Impact:• Led multi-shift operations across safety, productivity, quality, and customer delivery performance• Established and scaled a new operational department ahead of peak demand cycles• Built performance governance mechanisms improving execution consistency across shifts• Partnered with transportation, planning, HR, and safety teams to stabilise site performance• Developed frontline and senior leadership capability pipelines
EDUCATION
National Institute of Technology Calicut
Bachelor of Technology, Electronics & Communication Engineering
Rani Laxmi bai Public School
XII, English, Physics, Chemistry, Computer Science
ESMT Berlin
Master of Business Administration (MBA), Corporate Strategy, Operations & Finance
ABOUT ANKUR SINGHAL
Operations and supply chain leader with 19+ years of experience leading large-scale warehousing, fulfilment, logistics, and manufacturing operations across the UK, Europe, and international markets. Experienced in managing multi-layer leadership organisations and high-volume execution environments within complex, customer-driven networks.At Amazon, I led complex site operations managing organisations of associates and multi-layer leadership teams, with accountability across safety, productivity, customer delivery performance, and operational scalability during peak network demand. My focus has consistently been building mechanisms, developing leaders, and stabilising performance in high-ambiguity environments.My experience spans end-to-end operations including warehouse execution, transportation coordination, network performance, and automation-enabled fulfilment systems.Beyond corporate leadership, I have supported in international supply chain venture connecting European recycling supply streams with Asian processing markets. Operating in capital-constrained and volatile trade environments strengthened my commercial judgement, end-to-end supply chain ownership, and risk management capabilities.I am particularly motivated by roles that require:• Large-scale operational leadership• Network or supply chain transformation• Performance turnaround and stabilisation• Cross-functional execution across global teams
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