Ankit Gupta
Operations Manager -ii @Amazon
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WORK HISTORY
Operations Manager -ii @Amazon
Bengaluru, IN
EDUCATION
Kanpur University, India
Bachelor of Technology - BTech, Information Technology
Birla Institute of Technology and Science, Pilani
Master of Business Administration - MBA, Business Administration and Management, General
Guru Nanak Modern School
Higher Secondary, Science
Visvesvaraya Technological University
Post Graduate Diploma in Aeronautical Engineering, Aeronautics/Aviation/Aerospace Science and Technology, General
Indian Institute of Management, Indore
Certificate Course in Business Management for Defence Officers, Business Management and Operations
ABOUT ANKIT GUPTA
At JPMorgan Chase & Co, our team spearheaded a data analytics project that successfully replaced outdated platforms, culminating in a 10% efficiency gain for customer care executives. Contributing to this achievement, we championed a cross-training initiative for diverse card services, resulting in a significant cost saving of $1.5 million.With a focus on delivering projects that surpass expectations, my expertise in process optimization and risk management has consistently met organizational targets. Proficient in problem-solving and customer relationship management, our approach has empowered the team to thrive in dynamic environments, always with an eye on maximizing efficiency and maintaining exceptional stakeholder relations.
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