Ankit Valmiki
Guest Service Associate @Courtyard by Marriott Mumbai International Airport
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WORK HISTORY
Guest Service Associate @Courtyard by Marriott Mumbai International Airport
Mumbai, IN
Senior Guest Service Associate – MoMo Café & MoMo Bar (Courtyard by Marriott)MoMo Café (165 covers – All Day Dining).Managed up to 8 tables per shift, serving 150+ guests daily through high-turnover service.Warmly welcomed guests, ensuring a memorable F&B experience from seating to farewell.Took food and beverage orders, ensuring timely and accurate service as per guest preferences.Maintained Marriott service standards, food safety protocols, and allergy/dietary guidelines.Acted as outlet in-charge for MoMo Bar and supported restaurant operations.Handled day-to-day inventory and equipment management across 3 outlets.Prepared cocktails and mocktails based on guest requests and preferences.Engaged guests for feedback and ensured prompt resolution of complaints.Operated Micros POS system for billing and order management.
EDUCATION
University of Mumbai
Commerce
Shri mk mehta english medium school
CBSE
ALDEL EDUCATION TRUST ST JOHN INSTITUTE OF HOSPITALITY AND CATERING TECH, THANE
BSC-HS
ABOUT ANKIT VALMIKI
I am a dedicated hospitality professional with over 2 years and 9 months of experience in the Food & Beverage Department, including strong exposure to bar operations and guest service at Courtyard by Marriott. My journey through hotel management has allowed me to work across multiple service areas—from fine dining and banquets to bar setup, beverage service, and guest interaction. I’ve gained hands-on experience in mixology basics, inventory handling, POS systems, and maintaining bar hygiene standards during high-pressure operations. What drives me is creating memorable guest experiences, whether it\'s through a well-crafted drink or seamless service on the floor. I take pride in my adaptability, professionalism, and ability to work both independently and as part of a team.
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