Ankit Jain
System Administrator @Cineplex
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WORK HISTORY
System Administrator @Cineplex
Toronto, ON, CA
Maintain and monitor servers (Windows/Linux), network devices, and infrastructure systems. • Apply patches, updates, and ensure system security. • Monitor performance and ensure reliability and uptime. • Provide Tier 2/3 support to users at corporate offices and theatres. • Troubleshoot hardware/software issues, user access problems, and connectivity issues. • Escalate issues when needed and ensure timely resolution. Administer Active Directory, DNS, DHCP, Group Policy, etc. • Manage virtualization environments (VMware, Hyper-V). • Support cloud services like Microsoft 365, Azure. • Ensure systems follow security protocols (firewalls, antivirus, encryption). • Participate in audits and maintain compliance with PCI DSS or similar (important for ticket and payment systems). • Configure and deploy new servers, workstations, and other IT assets. • Manage imaging and rollout of systems for new locations or upgrades. • Maintain documentation of systems, procedures, and troubleshooting steps. • Participate in IT projects such as new system rollouts, migrations, or upgrades.
EDUCATION
Sheridan College
Computer Systems Analysis/Analyst
Cambridge International School Dasua , Punjab , IN
High school
ABOUT ANKIT JAIN
Computer Programming student with aptitude for information systems analysis and computer programming. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
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