Brian Sorensen

Director, End User Technology @Cineplex

Burlington, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2026 — Present

Director, End User Technology @Cineplex

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SKILLS

Cross-Functional Team LeadershipSoftware DocumentationWindowsAndroidTechnical SupportTeam LeadershipTrainingCustomer SatisfactionSharepointProcess ImprovementCall CentersVendor ManagementBlackberry Enterprise ServerCustomer ServiceFood ServiceLeadershipCoachingComputer HardwareMicrosoft OfficeSystem AdministrationZendeskBlackberryProject ManagementSapActive DirectoryItil V3 Foundations CertifiedWindows 7TroubleshootingTime ManagementQuality Assurance

ABOUT BRIAN SORENSEN

I have been working in the IT world for over 10 years. In that time I have worked with a lot of great people and picked up on many skills that have gotten me to where I am today. I appreciate all the experience from my peers.I am a leader for my team, and help to motivate them. I am there to assist in the day to day operations and will always continue to learn as technology changes.I am currently working more and more with ServiceNow on the ITSM and App Engine side. I have built our Service Catalog, custom flows and dashboards to help save time and effort

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