Anita Godwin

Customer Success Manager @Pscu

US

Cultivated and maintained robust relationships with key stakeholders within assigned accounts, serving as a trusted advisor for customers inquiries and escalations.• Oversaw end to end program delivery, leading client onboarding, project implementation, and meetings that provided valuable data insights.• Developed customized success, plans that align with the business trial objective and business goals of each key account driving engagement and satisfaction.• Attained in-depth knowledge business software, ofering expert guidance and best practices for optimizing software usage.• Monitored and reported on customer metrics, including usage, satisfaction and renewal rate, preparing insights- driven reports for stakeholders.

Western Governors University

Bachelor of Science