Anita M. Fonseca-Williams

Vice President, Solution Assurance @R4 Technologies

Ridgefield, CT, US

Created, enhanced, and perfected tools and methods to simplify and standardize the company’s designs and processes.* 500% reduction in new employee onboarding time realized by optimizing processes through incorporation of six-sigma tools with people operations and using available software to automate equipment and system access.* Advanced a culture of continuous improvement by establishing retrospective processes, coordinating training boot-camps with function-specific curriculum, and deploying and managing a simulated client environment that enabled technical resources to test new ideas, train resources, and showcase internal processes.* Elevated confidence in the trustworthiness of the company’s services by assisting with system-and-organizational controls (SOC 2) certification through effective management of relevant processes, documents and data.* 300% acceleration of product-development cycles achieved by compiling and activating a project guidebook that standardized all processes and procedures used in creating client solutions.

Rochester Institute of Technology

Advanced Management Certificate, College of Business

Northeastern University

Bachelor of Science (BS)