Aniket Goyal
Front Desk Assistant @George Mason University Career Services
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WORK HISTORY
Front Desk Assistant @George Mason University Career Services
Fairfax, VA, US
Managed scheduling and appointment coordination for students using Mason software, ensuring smooth and efficient workspace operations.Utilized Microsoft Outlook, Word, and Excel to organize, track, and communicate tasks and appointments, maintaining an effective and responsive work environment.Assisted students and faculty with inquiries, offering excellent customer service while troubleshooting basic software and technology issues.Handled data entry and database management tasks, ensuring accurate and up-to-date information was maintained in both Excel and Mason software.Demonstrated strong problem-solving skills in addressing appointment scheduling conflicts and technical issues within the software.Collaborated with university IT support teams to resolve technical difficulties related to scheduling software, improving overall workflow efficiency.Developed and maintained effective communication through email, phone, and in-person interactions, enhancing service delivery and customer satisfaction.
EDUCATION
Hayfield Secondary
High School Diploma
ABOUT ANIKET GOYAL
Undergraduate student at George Mason University pursuing a Bachelor of Science in…
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