Angie Hurdle

WORK HISTORY

EDUCATION

ABOUT ANGIE HURDLE

PROFESSIONAL SUMMARYRelationship-focused leader with extensive experience collaborating with clients to drive measurable results. Expert at navigating complex ecosystems, tactfully resolving escalations, and aligning cross-functional teams to execute shared goals. Recognized for building trust-based relationships, advocating for client success, and delivering measurable impact through operational excellence.CORE SKILLSClient Relationship Management/Project Management•Served as primary liaison between technology partners and client teams, ensuring alignment on joint priorities, resolving escalations, and enabling smoother execution of system implementations.•Coordinated and facilitated quarterly business reviews (QBRs) and executive steering committee meetings to drive partner-client alignment and accountability on shared goals.•Navigated partner and client organizations to expedite decision-making, mitigate risks, and ensure project success.Business Growth & Market Development•Increased revenue by identifying client opportunities and initiating change orders for additional scope.•Represent company at high-impact industry events, including Medicaid Enterprise Systems Conference (MESC), Oracle CloudWorld, and Executive Women in Texas Government (EWTG), building strategic relationships and expanding pipeline.•Contributed to winning RFP efforts in healthcare and public service by drafting proposal responses and delivering orals presentations.Collaboration & Execution•Streamlined escalation processes between client and partner, cutting resolution times significantly.•Drove follow-up on action items from QBRs and executive steering committee meetings to show responsiveness and dedication to resolving client concerns.•Developed risk mitigation plans to avoid issue realization to the extent possible. Executed mitigation plans as appropriate to drive successful outcomes.Communication and Change Leadership•Crafted concise, targeted communications for internal and client stakeholders at all levels, ensuring alignment on priorities and next steps.•Leveraged change management as a strength in guiding internal and client teams through difficult transitions.•Presented to large groups (up to 600+) to relay key information and inspire audiences to action.