Angie Lee
Product Owner Access Paysuite @The Access Group
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WORK HISTORY
Product Owner Access Paysuite @The Access Group
Loughborough, GB
EDUCATION
Queen Elizabeth's Grammar School, Ashbourne
GCSE
Babington Business College
NVQ Level 2, Business Administration
Learn Direct
NVQ Level 2, Customer Service
CIM | The Chartered Institute of Marketing
Foundation, Marketing
ABOUT ANGIE LEE
Customer-Centric | Payment Solutions Expert | Growth & Retention Focused As a Product Owner with a strong foundation in customer success, I bring a unique blend of strategic thinking and hands-on experience in payment technologies—spanning Direct Debit, Card, and Verification solutions. My mission is to champion customer needs while driving product innovation that enhances efficiency, engagement, and long-term loyalty.Previously a Premier Customer Success Manager at Access PaySuite, I’ve worked closely with businesses to unlock the full potential of our payment platforms. Now, I’m leveraging that insight to shape products that truly resonate with users and deliver measurable impact. What drives me? I believe that the best products are built by listening—really listening—to customers. By translating feedback into features and aligning cross-functional teams around shared goals, I help create solutions that solve real problems and fuel sustainable growth. Core strengths: Driving customer retention & engagement through product excellence Championing user feedback to inform roadmap decisions Aligning teams to deliver seamless customer experiences Optimising adoption and performance of payment solutionsI’m always open to connecting with fellow professionals, sharing ideas, and exploring ways to elevate the payment experience across industries.
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