Angie Bolder

HR Shared Service Specialist @Kennametal

Fort Mill, SC, US

Respond to customer questions, concerns and issues via phone, email and HR ticketing system as it pertains to Time & Payroll Administration; Workforce Administration; Benefit Administration; and other general HR related topics.Time & Payroll Administration: Assist with the processing of bi-weekly; semi-monthly and monthly payrolls by investigating time card and payroll issues to resolution; assist with data updates through workflow approvals and data entry as needed; and create ad hoc payroll reports as neededWorkforce Administration: Process workflow approvals through SuccessFactors (HR System of Record); provide system guidance to customers regarding Employee and Manager Self Service issues; coordinate the employee life cycle from new hire to separation through data entry; system access; and file maintenance;Benefit Administration: Handle benefit inquires and complaints to ensure quick, equitable, courteous resolution through escalation with third party vendor; act as leave coordinator through data entry; reporting; and communication; assist with benefit entry and reporting as neededCollaborate with Field HR Business Partners to work on process/policy standardization, compliance and other projects as neededPartner with HR Centers of Excellence (i.e Total Rewards and Talent Development) to support initiatives and administer programs.

Strayer University

Bachelor of Business Administration (B.B.A.)