Angela Wallace
Head of Customer Service Operations @Haier Europe
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WORK HISTORY
Head of Customer Service Operations @Haier Europe
EDUCATION
Wigan & Leigh College
Law, Economics and English
SKILLS
ABOUT ANGELA WALLACE
Strategic customer and aftersales leader with a strong track record of building high‑performing service organisations that deliver exceptional customer outcomes and sustained commercial value. Renowned for placing people engagement, customer experience, and operational excellence at the centre of business strategy across Telecoms, Utilities, Media, Digital Retail & Manufacturing Aftersales environments. An authentic and resilient leader who combines a strong commitment to colleague wellbeing with the ability to drive high performance at scale. Consistently exceeds business objectives through adaptable, innovative leadership and the ability to identify and execute transformational opportunities that elevate organisational capability and results.
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