Angel Rodriguez
Service Desk Analyst @Queens District Attorney's Office
New York, NY, US
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WORK HISTORY
Apr 2025 — Present
Service Desk Analyst @Queens District Attorney's Office
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Queens, NY, US
As a Service Desk Analyst at Queens District Attorney\'s Office, I am responsible for providing Level 1 technical support to 800 district attorneys and staff. Collaborating with team members, I ensure smooth operations and efficient service delivery.
EDUCATION
1995 — 1997
Monroe University
Associate's degree, Computer Science
1999 — 2001
Monroe University
Bachelor of Business Administration (B.B.A.), Information Technology
SKILLS
Enterprise ArchitectureElectronic TradingSdlcBloggingVendor ManagementSocial MediaDatabasesTwitterNew MediaProject ManagementFixed IncomePublic RelationsBack OfficeManagementProject Portfolio ManagementIT StrategyTechnical SupportSoftware Project ManagementProject DeliveryDesktop SupportFinancial ServicesItilSoftware Development Life Cycle (Sdlc)Trading SystemsMmaPrime BrokerageDerivativesClient Relations SkillsDisaster RecoveryRisk ManagementServer AdministrationInvestment BankingRequirements GatheringPmoPmpVisio
ABOUT ANGEL RODRIGUEZ
28 years of experience in technology support and leadership across military and civilian…
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