Angèle Taylor
Director of Marketing @4point
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WORK HISTORY
Director of Marketing @4point
Ottawa, ON, CA
Actuellement, je suis directeur du marketing chez 4Point. Ayant une longue expérience dans le domaine technologique, j\'ai une perspective unique sur le marché des formulaires numériques et du traitement numérique, ce qui me permet de comprendre et de définir le rôle unique de 4Point dans ce domaine. Je travaille directement avec le PDG pour garantir que les initiatives marketing à long terme et à court terme de 4Point sont conformes à la vision stratégique de l\'organisation de l\'entreprise, tout en supervisant et en exécutant les campagnes marketing en cours.
EDUCATION
Algonquin College of Applied Arts and Technology
Computer Science: Computer Programming, Information Technology
SKILLS
ABOUT ANGÈLE TAYLOR
I\'m an executive-level Customer Growth & Experience leader who specializes in driving adoption, ROI and customer-centric transformation. My career has been built at the intersection of strategy, technology and customer advocacy - partnering with CEO\'s executive teams and cross-functional leaders to unlock value across the entire customer lifecycle.With more than a decade of experience spanning technical delivery, product customizations, sales engineering customer enablement and marketing leadership, I bring a holistic perspective to how organizations grow. I\'ve lead rapid-engagement services projects, built and launched new products, trained enterprise customer, shaped GTM strategy and advised executives on how to maximize the return on their technology investments.Beyond my core roles, I’ve consistently invested in developing other and strengthen the broader community. I founded the Writer’s Room to help colleagues build stronger communication and content-creation skills. I created and lead the AEM Champion mentorship program, guiding aspiring leaders on how to elevate their profiles and position themselves for recognition by Adobe. I’ve served as a mentor in a women’s leadership program, supporting emerging female professionals as they grow their confidence, skills and career in the technical industry.Today I work directly with the CEO and executive team to realign organizational strategy, strength customer outcomes, and build a more customer-centric operating model. My focus is on improving adoption, elevating customer experience, and ensuring that every touchpoint - from onboarding to renewal -drives measurable value.I\'m known for translating complex technical concepts into clear business outcomes, building trust across teams and championing the voice of the customer at the highest levels. My background allows me to bride the gaps between product, services, sales and marketing, ensuring alignment around growth, experience, and long-term success.I’m passionate about helping organizations create meaningful customer-driven transformation and I’m energized by roles where strategy, experience and cross functional leadership come together to drive growth.
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