Andy Bateman

Director of Customer Experience & Marketing @JCT600 Ltd

Morpeth, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2018 — Present

Director of Customer Experience & Marketing @JCT600 Ltd

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Newcastle upon Tyne, GB

EDUCATION

2016 — 2018

Leeds Beckett University

Master of Science (MSc), Psychology

1997 — 2000

Lancaster University

BSc, International Business/Marketing with Spanish

SKILLS

Talent ManagementEmployee EngagementKey Account ManagementSales ProcessPurchasingPricingPartsHuman ResourcesAutomobileCompetitive AnalysisSellingRetailB2bMarketingAftersalesFleet ManagementCoachingBusiness-to-Business (B2b)Strategic PlanningNegotiationVehiclesSales ManagementSalesStrategyProfitDealersCustomer Relationship Management (Crm)Marketing StrategySales OperationsCustomer RetentionPricing StrategyCustomer ServiceDealer ManagementAutomotive AftermarketBusiness StrategyWarrantyTeam LeadershipCustomer SatisfactionNew Business DevelopmentBusiness Development

ABOUT ANDY BATEMAN

Some possible summary paragraphs are:With over 10 years of leadership experience in the automotive sector, I am passionate about creating and implementing innovative strategies that drive performance, engagement, and customer satisfaction. As the Director of Customer Experience and Marketing at JCT600, I oversee the Group\'s centralised database and CRM team, as well as the Aftersales and Marketing functions across 50+ sites and 18 brands.My core competencies include talent management, employee engagement, CRM, data quality, social media, and event management. I have a strong academic background with a Master of Science in Psychology and fluency in Spanish and French. I have also gained international experience from working with various OEMs and Dealer Groups. My mission is to deliver excellence in customer experience and marketing, and to develop strong relationships with colleagues and customers.

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Andy Bateman — Director of Customer Experience & Marketing at JCT600 Ltd in Morpeth, GB | Unifers