Andy Shaw

Senior Managing Consultant - Servicenow Practice @IBM

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2021 — Present

Senior Managing Consultant - Servicenow Practice @IBM

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London, GB

EDUCATION

2006 — 2009

Imperial College London

Bachelor of Science (BSc), Biology

ABOUT ANDY SHAW

I am a Lead ServiceNow Consultant at IBM with over 10 years experience working with clients across Financial Services, Industrial and Distribution sectors. I specialise in ServiceNow consulting, pre-sales and delivery and am a Certified Implementation Specialist in ITSM and HR. I also have extensive Service Management experience from multiple managed services engagements. I help global organisations maximise the value of their investments in ServiceNow by advising and setting up best practice delivery and governance, planning and delivering ServiceNow roadmaps aligned to business objectives, and leading technical teams to drive continuous improvement on the platform.

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Andy Shaw — Senior Managing Consultant - Servicenow Practice at IBM in London, GB | Unifers