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Andy Higgins

Director Application Development @Amcor

Evansville, IN, US
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Director Application Development @Amcor

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SKILLS

StrategyProject ManagementCustomer Relationship Management (Crm)Marketing StrategyMobile Application DevelopmentContract NegotiationCustomer Experience ConsultingIvr Self ServiceProgram ManagementJava Application DevelopmentResponsive DesignUsabilityProject PlanningProcess ImprovementBudgetsBusiness AnalysisStrategic PlanningWeb DevelopmentInformation TechnologyLeadershipMobile ApplicationsEnergy IndustryTelecommunicationsTexting (Sms) TechnologiesChange ManagementWeb UsabilityCustomer Contact ChannelsEnergyCrmManagementMobile DevicesBusiness Process ImprovementAnalysisCross-Functional Team LeadershipTeam LeadershipCustomer Service

ABOUT ANDY HIGGINS

Specialties: Customer Experience Management, Strategic Planning and eBusiness Planning, Telecommunications Technology, Contact Center Technology and Business Process, Omni-Channel Technology and Planning, Web Applications and Development, User Experience and Usability, Branding and Messaging, Web Analytics and Key Performance Indicator (KPI) measurements, Service Oriented Architectures (SOA), Enterprise Application Integration (EAI), Customer Relationship Management, Information Technology, Change Management, Continuous Improvement and Process Improvement, Telecommunications Technologies and Future Technologies.

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