Andy Ellis
Technology Operations Manager @Citizens Advice
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WORK HISTORY
Technology Operations Manager @Citizens Advice
EDUCATION
SDI
Customer Service Management
The Knowledge Academy
ITIL v3 Foundation
QA
Agile Practitioner
CTC Kingshurst
International Baccalaureate
QA
ITIL Practitioner
QA
ITIL v4 Foundation
Hall Green Secondary School
GCSE
ABOUT ANDY ELLIS
Experienced Service Delivery Manager with a demonstrated history of working in the information technology and services industry. A keen eye for detail who strives to deliver a first class service within a continual service improvement environment. Highly motivated to improve the services provided to better customer experience and satisfaction. Skilled in analytical skills, coaching, customer relationship management, and management.
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