Andy Adams

Senior Director of Consumer and Customer Care @Hallmark Cards

Kansas City, MO, US

EMAILS

a••••••••@hallmark.com

MOBILE NUMBERS

+18•••••••40

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WORK HISTORY

Feb 2024 — Present

Senior Director of Consumer and Customer Care @Hallmark Cards

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EDUCATION

1993 — 1997

Missouri Southern State University

Bachelor of Science (B.S.), Elementary Education and Teaching

SKILLS

Product MarketingMerchandisingSocial NetworkingSocial Media MarketingIntegrated MarketingProduct DevelopmentMarket PlanningSocial MediaCompetitive AnalysisCreative DirectionAdvertisingVisual MerchandisingPublic RelationsRetailDirect MarketingWritingAdobe Creative SuiteBrand ManagementCreative ServicesMarketing StrategyEvent PlanningEvent ManagementBrand DevelopmentMarketingE-CommerceStrategic PlanningManagementTrainingGraphic DesignMarketing ManagementSalesEmail MarketingMarket ResearchMarketing ResearchCross-Functional CoordinationLeadershipDigital MarketingTeam LeadershipCustomer InsightMarketing Communications

ABOUT ANDY ADAMS

I am a seasoned Customer Experience professional with over 18 years of expertise in consumer loyalty, customer relations, project management, brand positioning, strategic development, and corporate training. As a proven team leader, I excel at driving results and enhancing brand perceptions, bringing a refreshing and energetic attitude to the workplace. I believe that passionate and compelling customer service and marketing are essential for fostering strong connections between consumers and products or services.

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