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Andrew Stephen
Head of Transformation @Moonee Valley City Council
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WORK HISTORY
Head of Transformation @Moonee Valley City Council
Moonee Ponds, AU
EDUCATION
Box Hill Institute
Graduate Diploma, Business Administration and Management, General
Box Hill Institute
Graduate Diploma , Tourism and Travel Services Marketing Operations
ABOUT ANDREW STEPHEN
Senior business leader in business improvement, customer experience and project management.With over 15 years experience leading strategy, transformation and program management.Utilising lean methodology, human centred design, voice of customer analytics, change management principles, customer journey mapping and project management methodologies.Expertise in cross functional engagement of customer experience and business strategy.Outstanding people leader, managing high performing teams, focused on delivering corporate objectives in line with business and customer outcomes. Adept at delivering business strategy and projects that exceed P&L expectations. Excellent skills in presentation of business initiatives which over achieve on the commercial objectives of the organisation.
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