Andrew Jackson

Global Account Technology Strategist @Microsoft

Warrington, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2019 — Present

Global Account Technology Strategist @Microsoft

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GB

Relationship management across all parts of the customer business from Frontline workers to board level, and orchestration of global resources supporting one of Microsoft’s largest global strategic customers. I am responsible for managing the European Arm of the Global customer, working with in country resources and managing delivery of technical resources and programs from with US based engineering teams.Responsible for identifying new business and taking the opportunities to through to completion and delivery.

EDUCATION

1992 — 1995

University of Wales Lampeter

Bachelor of Arts (B.A.), Ancient History

SKILLS

Microsoft TechnologiesIT Service ManagementAccount ManagementManaged ServicesPartner ManagementService ManagementService ImprovementService DeliveryIT StrategyEscalationIT OperationsProcess ImprovementMicrosoft ProductsManagementIT OutsourcingItilSlaEnterprise SoftwareCloud ComputingIncident ManagementVirtualizationCustomer RelationsOutsourcingProfessional ServicesCustomer SatisfactionSaas

ABOUT ANDREW JACKSON

Experienced Account Technology Strategist with a demonstrated history of working in the computer software industry. Skilled in Service Delivery, Enterprise Software, Partner Management, Service-Level Agreements (SLA), and ITIL. Particular focus and strength in relationship building and customer focus with a Bachelor of Arts (B.A.) in Ancient History from University of Wales Lampeter.

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Andrew Jackson — Global Account Technology Strategist at Microsoft in Warrington, GB | Unifers