Andrew H.
Customer Service Operations and Performance Improvement Manager @Talktalk
Manchester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
Signup · Get unlimited contacts
WORK HISTORY
Nov 2021 — Present
Customer Service Operations and Performance Improvement Manager @Talktalk
View department →
Manchester, GB
Led operational teams at TalkTalk to deliver world-class customer experiences through strategic delivery and cultural leadership.Used customer metrics to drive insight-driven improvements in customer service operations and performance.Transformed the customer service experience at TalkTalk through innovative strategies and leadership.
SKILLS
Customer SatisfactionMulti-Site ExperienceManagementLeadership DevelopmentMulti-Site Project ManagementSales ManagementProject ManagementStakeholder EngagementStrategic PlanningCustomer Service ManagementBudget ManagementStaff DevelopmentBudgetingCustomer EngagementMicrosoft OfficeSalesHR PoliciesMicrosoft ProjectCustomer RetentionCustomer ServiceTeam LeadershipLeadershipProduct ManagementMulti-Site OperationsMulti-Site Team ManagementEmployee Engagement
ABOUT ANDREW H.
Currently exploring senior customer operations and transformation roles where AI, scale, and human-centered service intersect.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.