Andrea Minutolo
Customer Service Partner Specialist @Booking.com
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WORK HISTORY
Customer Service Partner Specialist @Booking.com
First point of contact for Booking.com’s accommodation partners by phone and email; resolving questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc- Providing accurate, valid, and complete information by using the right tools, methods, andprocesses- Ensuring a high level of customer service and a positive guest experience- Making effective decisions on when to escalate a case- Promoting the Booking.com culture
EDUCATION
Art College "Filiberto Menna"
Diploma, Commercial art and Photography
Giffoni Academy
Corso di Alta Formazione, Advanced Training for Screenwriters (Web, cinema and Tv)
Università degli Studi di Salerno
Bachelor degree in Visual Arts, Music and Theatre Studies
Università degli Studi di Salerno
Master degree in Performing Arts and Multimedia Production, Arti visive e dello spettacolo
VISIPLUS academy
Développer son activité avec le webmarketing RS7076, Digital Marketing
Giffony Academy
Corso di Alta Formazione in Autore Cinema, Tv, Web., Studi su film/cinema/video
SKILLS
ABOUT ANDREA MINUTOLO
I am an organised, self-motivated, hard-working, empathetic and communicative team-player…
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