Anand Nair
Principal Solutions Architect @Apollo Education Group
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WORK HISTORY
Principal Solutions Architect @Apollo Education Group
Phoenix, AZ, US
Led business and technology transformation from complex homegrown solutions to a hybrid, cloud based (Salesforce) and on premise (GENESYS microservices) CRM solution within a DevOps environment.Modernized Apollo Group’s telecommunication infrastructure (AVAYA to GENESYS) and implemented additional channels (chat, SMS, email) of communication for the contact center with a global development team.Migrating monolithic applications to highly scalable microservices based architecture leveraging CQRS patterns using REACT, Spring Boot, AWS managed Elastic Search, REDIS and Kafka and building data lake using AWS S3. Demonstrated the use of AWS- AI & ML components like Comprehend and Transcribe using AWS Lambda (Node.js), step functions, ATHENA and Quicksight to drive customer insights from voice and SMS interactions at a hackathon and successfully productionalized the solution.Drove strategy, roadmap, requirements, development, and rollout for the Oracle ERP application and integration architecture.Designed and developed PoCs in collaboration with engineering teams to evaluate new technologies and solutions to provide business value.Provided costs savings of $10M in additional software licensing, infrastructure and operational cost through clever design and engineering.Educated and enabled organization to adopt Agile methodology and processes
EDUCATION
Mahatma Gandhi University
Bachelor of Science - BS, Mathematics
SKILLS
ABOUT ANAND NAIR
Passionate technologist with 25+years of extensive technical and management experience in technology consulting, enterprise architecture, solutions implementation and digital transformation. Exceptional leader and strategist with excellent communication and interpersonal skills.Key Skills:Leadership: Strong leader with proven experience in mentoring and building high performing global team of engineers and architects to deliver innovative, customer focused solutions that drive business value.Solution Architecture: Comprehensive knowledge, understanding and hands on experience in architecture, application development, application systems design and integration of enterprise scale technology solutions and digital transformation.Data Analytics/Data Strategy: Proven track record in delivering a unified data strategy, and transforming organizations to be data and analytics driven. Driving innovation using AI/ML and graph/vector data structures leveraging streaming data and data lakes.Customer Engagement: Skilled at proactive customer engagement and offering innovative solution architecture while collaborating with technology sales and product.Methodologies and Best Practices: Instrumental in implementation of systems and process such as Scaled Agile Framework, ISO Six Sigma and SEI CMM.
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