Ana Maria Laura F.

Senior Salesforce Manager @Textile Exchange

Leipzig, DE

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Sep 2025 — Present

Senior Salesforce Manager @Textile Exchange

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EDUCATION

2006 — 2010

Colegiul Tehnic Dimitrie Ghica

Baccalaureate Diploma, Philology

2010 — 2013

University of Bucharest

Sociology

SKILLS

Salesforce.com ImplementationSaasCrmProduct ManagementCustomer SupportCustomer Relationship Management (Crm)SalesforceTeamworkTeam ManagementManagementAccount ManagementHandmade JewelryStrategic PartnershipsSalesforce.comCrm DatabasesSecurityEnterprise SoftwareCustomer ExperienceCrm IntegrationStrategySales OperationsCustomer ServiceResearchPositive Behavior SupportSolution SellingProblem SolvingTime ManagementMicrosoft OfficeSalesSoftware as a Service (Saas)Cloud ComputingTeam PerformancePowerpointMicrosoft ExcelSalesforce.com AdministrationProactive MonitoringSales ForceCustomer SatisfactionTraining

ABOUT ANA MARIA LAURA F.

Strategic and results-driven Salesforce leader with over 10 years of experience driving CRM transformation, product innovation, and business efficiency. Proven track record of leading cross-functional teams, scaling Salesforce ecosystems, and aligning CRM strategy with business goals. Adept at optimizing processes, improving user adoption, and delivering high-impact solutions that drive revenue and customer engagement.Skills: Driving CRM Strategy & Roadmap Development Salesforce Implementation & Optimization Digital Transformation & Automation Executive Stakeholder Management Business Process Reengineering

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