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Amy Retay
Director of Spa Operations @The Breakers Palm Beach
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WORK HISTORY
Director of Spa Operations @The Breakers Palm Beach
EDUCATION
University of Massachusetts, Amherst
Bachelor's degree, Hospitality Management
ABOUT AMY RETAY
Accomplished hotel, spa, and fitness career spanning over 25 years. In depth knowledge of day, resort, destination, club and wellness spa business models as well as product and service supplier business models. Excellent knowledge of sales, marketing, branding, spa development, spa operations, business and financial analysis, and resort and spa technology. Florida Spa Association Member International Spa Association Member Green Spa Network Member Director of Spa Operations (2009-present)* Directly manage large spa and wellness operation of 100+ team members, sq. ft. with 17 treatment rooms, nail salon, retail, pool, multiple fitness facilities and studios * Develop spa marketing plans, branding, collateral, and social media communication * Menu development * Training and education * Operations planning * Financial analysis and successful budget execution * Yield spa revenue and spa occupancy * Manage an amazing and highly talented team * Expanded health and fitness program Prior work history includes a rich background in hospitality management.
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