Amy Miller

Senior Product Owner @Unum

Responsibilities:• Contributes to business case development and cost benefit analysis within their product scope• Ensures IT delivery roadmap is aligned to the Strategic 1-2 year product roadmap• Influences business partners and secures buy in.• Designs and adjusts product and adoption KPIs as product matures and derives cascading metrics down.• Drives development, through partnership with UX, of continuously updated client personas based on evolving market and client needs. Operates as a client experience expert within the product management organization.• Translates client needs from discovery into product backlog work items• Heavily influences prioritization of short and long term product roadmap based on continuous integration of client feedback • Builds and maintains an updated and prioritized product backlog• Accountable to ensure the backlog represents technical bodies of work required for long term technical integrity.• Accountable for creation and ownership of product backlog work items including acceptance criteria (Features, User Stories)• Leads and fully optimizes methodology adoption outlined in product area. Eg. Customer Journey, Agile Methodologies, Program Execution Framework ie. Program Ways of Working• Designs, adds, and continuously improves tools to the PO Discipline Toolbox• Maintain and model best practices on a set of tactical agile techniques in relation to work decomposition, planning, estimation, backlog tooling, status reporting• Bring thought leadership and develops others on possibilities in this product area• Ensures operational readiness efforts are in place as new technology-driven capabilities are moved to production environments.• Accountable for digital adoption strategy, partnering with operational leaders to drive product utilization• Track benefit realization on solutions that have moved to production, monitoring KPIs and future enhancements in the product backlog