Amrutha Hariharan

WORK HISTORY

ABOUT AMRUTHA HARIHARAN

An award winning professional with 10 years of experience in Medical Devices(Healthcare-IVD),Biotech & IT. Accomplishments- Awarded \'Super Achiever of the year\',\'Achiever of the year\' and \'Best Debut Sales\' for actively working towards accelerating and achieving targets with considerable growth in consecutive years-Results - oriented with a Customer satisfaction score of 95%- Adaptable, empathetic, resilient and passionate with a proven record of helping customers, possess strong analytical and problem solving skills, worked within deadlines in a high-volume and demanding environment while maintaining a high level of service and high attention to detail - 7 years of medical diagnostic sales, preparing customer quotations, customer service and technical service experience in selling laboratory analyzers, point of care devices, hospital devices and consumables to private hospitals, labs & large accounts -Troubleshooted medical devices, analyzed instrument problems, provided technical support, resolved errors, helped calibrate device and software updates for device maintenance -Prepared proposals for tenders, technical and commercial bids, coordinated with internal teams to organize procurement, to supply medical device, consumables,hospital equipment to hospitals Core competencies: o Account management, channel partner development (key accounts, trade & public accounts) o Product management, product presentation, end user training, technical support and customer service support o Excellent communication and interpersonal skills with a focus on creating trust and building long term relations with clients and partners o Multi-linguist, adept at learning new devices, consumables and technology o Goal-driven, adaptable to change, strategic thinker with an ability to thrive in a fast-paced environment o Adept at providing training to colleagues, end users and staff, channel partners, mentoring teams o Valid class 5 driver\'s license(Canada) & US B1/B2 Visa, Canadian Citizen o Passionate about learning technical skills and trouble shooting devices/ solutions