Amit Suri
National Manager, Key Accounts & Partnerships @Convera
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WORK HISTORY
National Manager, Key Accounts & Partnerships @Convera
Toronto, ON, CA
Responsible for managing top revenue generating financial institutions and credit union accounts, both customers and partners. Manage existing integrated Fintech Partnerships and build relationships with new Fintech partners in the Banking and Credit Union space.• Maintain excellent business relationships with existing & new customers.• Maintain relationships with existing Fintech partners and work with them to enhance product offering for shared customers.• Grow business by collaborating with existing partners and connecting with new partners.• Opportunity discovery and upselling to obtain 100% wallet share.• Intervene and assist with time sensitive issues when needed by liaising with business partners and customers.• Collaborate with Product, IT and Technical Sales team to provide insights on building solutions that meet customer needs.• Assist the wider Customer Relationship management team with managing customers.
EDUCATION
RMIT University
Masters of Professional Accounting, Accounting
Swinburne University of Technology
Diploma in Business Administration, Business
ABOUT AMIT SURI
High performing leader with over 17 years’ multi-country experience in Cross Border Payments, Strategic Partnerships, Account management, Operations, Contact Centre management, Global Service Delivery design, Change Management, Workflow design and implementation across a broad range of customer segments - Retail, Commercial, Corporate and Financial Institutions customers. At Convera, my focus is on managing and expanding relationships with key financial institutions, leveraging over a decade of industry experience to drive growth and customer satisfaction. My role as Lead Account Representative involves strategic account management and collaboration with cross-functional teams to enhance our product offerings, ensuring they align with client needs.This dedication to excellence has been a cornerstone of my career, as evidenced by the transformative impact I had on operational efficiencies, which culminated in a 40% improvement in business KPIs.
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