Amit Choudhary

Client Delivery Executive @NTT DATA North America

Noida, IN

Client Delivery and Account Governance • Data Centre Management including servers, Backup, Storage, Monitoring, Automation, Ticketing tool, Private & Public Cloud, Process, DR, and service Management.• Management of multiple teams of varying skill sets with leadership skillset.• Strong background in Customer Delivery and satisfaction (CSAT & NPS)• Experience handling multiple projects as DE for manufacturing Accounts.• Process management and implementation for improving delivery and client satisfaction.• Managing Account P&L, Planning AOP and FY Saving. • Looks for Account Growth & Client needs for expansion of Client services.• QBR planning and overview to present to Client & Internal C-Level Executives.• Ensures that full life cycle delivery costs are within or better than the delivery costs committed within the approved deal model.

Sikkim Manipal University - Distance Education

Master of Business Administration (M.B.A.), Information Technology

Delhi University

B.A, Arts