Ameet M Desai
Chief Technology Officer @Azb & Partners
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WORK HISTORY
Chief Technology Officer @Azb & Partners
Mumbai, IN
Standardizing operating procedures and streamlining firm policies plus procedures. Mitigating operational incidents and problems through technical analysis, team alignment and vendor management. Continuous reformation towards problem management and solution to improve overall customer experience. Reduced incident /problem management related challenges by over 55% and bench marked +70% resolution within 30 minutes. Cyber and information security improvement through phishing campaigns, annual awareness trainings, red teaming exercises, assessment of all technology products followed by exhaustive vulnerability scanning plus penetration testing. Annual calendars are put in places for these tasks with security advisors and third party auditors. This has also resulted in 100% success of client TPSA and reviews. Cost saving exercise in reviewing all existing contracts to reduce recurring cost and ensure they complete their obligations. Negotiating strategies used extensively while on-boarding new partners, OEMs and/or service providers.
EDUCATION
Smt Indira Gandhi College of Engineering
Bachelor of Engineering, Electronics & Telecommunication
Shah & Anchor Kutchhi Polytechnic
Diploma in Engineering, Digital Electronics
Shah & Anchor Kutchhi Polytechnic
Diploma in Engineering, Electronics & Telecommunication
SKILLS
ABOUT AMEET M DESAI
A career oriented in the design, solution & management of inter-functional technologies to enhance business growth & achieve organization objectives.Management of end to end delivery of IT services and solutions. Clientele were both local & global having business in search, banking, retail, telecom, healthcare, legal, transportation & insurance sectors.Project related deliverable include design, planning, costing, SOW/MSA review, purchasing, implementation, integration, documentation, delivery, testing & turn-up.
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