Amber Dolphin King
Regional VP Senior Leader Member Experience Business Development @Horizon Credit Union
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WORK HISTORY
Regional VP Senior Leader Member Experience Business Development @Horizon Credit Union
ID, US
Driving strategic multi-channel integration strategies, ensuring seamless alignment between branch, contact center, and digital platforms, enhancing accessibility and overall engagement. Leading retail growth initiatives, optimizing member engagement, sales performance, and operational efficiencies across a multi-state footprint. Championing data-driven decision making, leveraging analytics to refine member retention strategies, engagement trends, and product adoption insights. Expertise in business development, revenue optimization, and cost efficiency, ensuring budget alignment with long-term financial goals, branding execution, and enhanced organizational impact. Senior Management Team Member- serving as a driving force to the global execution of retail alignment ensuring effective measures, critical solutions, and all desired strategic outcomes. Fostering a culture of member-centric innovation, empowering employees to implement omnichannel engagement strategies to deepen retention and enhance the overall member journey. Leadership positions on The Idaho GAC and President of the Idaho Financial Literacy Coalition empowering Idahoans to make sound financial decisions bringing awareness and wealth opportunities.
EDUCATION
Boise State University
Bachelor's Degree
SKILLS
ABOUT AMBER DOLPHIN KING
Revenue growth and transformation executive with deep financial services experience…
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