Amanda Cartwright
Qs Business Improvement Manager @Virgin Media O2
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WORK HISTORY
Qs Business Improvement Manager @Virgin Media O2
Manchester, GB
EDUCATION
The University of Salford
Information Technology
SKILLS
ABOUT AMANDA CARTWRIGHT
My experience includes:Vodafone Business leveraging expertise in retention strategies, customer relationship management, and campaign oversight. Collaborative efforts have driven churn control, optimized revenue retention, and enhanced customer experiences across B2B channels, emphasizing digital and voice campaigns. Previous leadership roles at Virgin Media O2 with more than 15 years experience in managing Partner operations. With a focus on people, performance, customer excellence and stakeholder collaboration. Contributions spanned Sales and Retain channels delivering impactful results with customer at the heart of every decision. Dedicated to fostering team development and driving operational excellence. Relationship Management key in embedding reward and recognition programs and Events Planning and execution.
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