Alyssa Vigorito

Alyssa Vigorito

Manager, Ux Writing @Schoox

New York, NY, US
EMAILS
a••••••••@schoox.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Manager, Ux Writing @Schoox

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Promoted to manager to manage and own our product\'s content direction as well as facilitate critique, mentorship, and team-building sessions with direct report.• Led the successful content rollout of a new learner experience and navigation, fueling 25% year-over-year surge in customer growth• Tracked content guidelines performance, achieving 1,533+ page views and cross-departmental knowledge sharing• Identified and fixed 19 usability issues across 13 projects during the QA process — after advocating to be involved in QA• Analyzed 100+ responses to A/B tests and surveys to gather insights and identify end-user pain points, leading to more accurate and accessible content• Increased design system content quality by rewriting 67 documentation pages, correcting 82 typos and 65 accessibility errors• Developed documentation templates to standardize the structure and presentation for 67 design system components, enhancing readability, discoverability, and self-service for internal stakeholders• Utilized MoSCoW prioritization framework to align content priorities with the product roadmap, ensuring timely delivery of high-impact initiatives• Represented the UX writing team in weekly leadership meetings to advocate for team needs• Partnered with the translations team to optimize copy for localization in 32 languages• Plus all duties from previous role at Schoox as UX writer

EDUCATION

2015 — 2019

Fairfield University

English, B.A., Creative Writing, Journalism, Women, Gender and Sexuality Studies

SKILLS

PhotoshopPhotographyPublic SpeakingMicrosoft WordEditingMicrosoft ExcelMicrosoft PowerpointResearchProofreadingBlog WritingCreative WritingWordpress

ABOUT ALYSSA VIGORITO

Tech-savvy and customer-oriented, I’m a UX and technical content expert with 7+ years of experience translating complex concepts into easy-to-understand language and documentation. Skilled in helping people navigate technology, editing, and managing teams.Currently: UX writing managerPreviously: UX writer, copy editor, and writing tutor who: • Advocated for and working to understand people and their needs• Edited for grammatical accuracy and stylistic consistency• Crafted conversational, clear, and human copy• Presented strategies, writing processes, and decisions to stakeholders, including C-suite executivesAlways: Almond butter enthusiast

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