Alon Nelson

Operations Manager (L6) Amazon - Mia Fulfilment Center @Amazon

Miami, FL, US

As an L6 Operations Manager at Amazon’s MIA1 Fulfillment Center, I lead a dynamic team to drive operational excellence across a high-volume, fast-paced warehouse environment. My role focuses on optimizing performance, improving safety and efficiency, and ensuring top-tier customer satisfaction through strategic planning and data-driven decision-making. I oversee both salaried and hourly team members, foster a culture of continuous improvement, and execute scalable processes to meet and exceed productivity goals.Key responsibilities include: • Managing daily operations and leading large teams to meet business objectives • Driving process improvements to increase throughput and reduce costs • Ensuring safety and compliance with all regulatory and company standards • Supporting employee development through coaching and performance management • Collaborating cross-functionally to support Amazon’s mission of delivering customer obsession