Alok Shukla

Regional Manager @Cabt Logistics

Lucknow, IN

Handling complete \"PUD\" Operations (LM/FM/Reverse) of 29 Hubs / Service Centers across UPManaging direct reporting of 02-Cluster Managers, 02-Area Managers, 02-Assistant Managers, 18-Hub Managers, 29-Team Leaders & a Total Team Size of 150 On-Rolls & over 650 Off-RollsManaging Logistics Operations of (both Large & Non-Large Vertical) approx. shipments per dayCollaborated with Executive Leadership to establish long-term objectives, drive growth initiatives & align Regional efforts with Corporate goalsEnhanced Team Performance by providing Regular Coaching, Training & Performance Feedback to Staff MembersIncreased Customer Satisfaction with timely resolution of escalated issues & proactive communication on product updatesPromoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives & open channels of communicationResponsible for expanding the serviceability across Central UP & Eastern UPResponsible for managing the P&L & bring profitability to the organization by optimizing the cost & enhancing business growth by working with industry best performance matrix