Alicia Tyree
Associate Director, Experience & Design Transformation @Sun Life
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WORK HISTORY
Associate Director, Experience & Design Transformation @Sun Life
Portland, ME, US
As part of a global coaching & transformation team, I lead the advancement of customer experience maturity and best practice in the US market for Sun Life.This includes co-creating and facilitating a collaborative operating model for CX and XD teams distributed across US business units, facilitating strategy and design thinking workshops to solve for customer and business problems, and coaching leaders and their teams to serve clients better by improving insights monitoring, design-led thinking, and client experience-focused programs across the organization.
EDUCATION
University of Maine
Master of Arts - MA, Multi/Interdisciplinary Studies
University of Ghana
Thesis research, Ghanaian Pidgin English Phonology
New York University
B.A., Individualized Study, Linguistics, French
SKILLS
ABOUT ALICIA TYREE
With over 15 years of experience in experience design, product management, and…
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