Alicia Allen
Product Manager @Brivo
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WORK HISTORY
Product Manager @Brivo
Bethesda, MD, US
End-to-end reseller and installer experiences, driving strategic feature development that boosts engagement and adoption- Led the end-of-life initiative for a major product, ensuring a smooth customer transition- Recently took ownership of certified API partnerships, focusing on expanding third-party integrations to drive additional revenue.
ABOUT ALICIA ALLEN
As a Product Manager with over 5 years of experience in the physical access control industry and SaaS, I thrive at the intersection of innovation and customer-centric product development. My expertise spans product lifecycle management, end-to-end experience ownership, and driving cross-functional collaboration to deliver features that enhance user satisfaction and increase revenue.I’ve led large-scale initiatives, including the successful migration of users to a new authentication platform and the end-of-life process for one of our key products. My recent focus has been on building seamless reseller and installer experiences while expanding our platform through API partnerships. I’m passionate about leveraging data to drive product decisions and ensuring a customer-first approach in every feature I own.
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