Alfredo Lizarralde

Head of Contract Management Latin America - Global Contract Management @BT Group

Mexico City, MX
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Head of Contract Management Latin America - Global Contract Management @BT Group

MX

Regional manager role, responsible for a multi-sector IT/Telco/Security/Cloud business across Latin America ensuring in-life business goals, delivery, contractual obligations, risk assessment in large and complex deals. Lead Latin America Contract and Business Managers team, driving financial performance of top global A-end and B-end accounts in region, enhancing growth, revenue and profit, building a mutual benefits environment.Annual P&L objectives assurance and optimization, covering the entire cycle of business relationship.Responsible for all aspects of business and transformation in the region, service relationship and assurance, Net Promoter Score (NPS), talent management, supplier management, lead to cash accountability, SRM, debt management and negotiation.

EDUCATION

2005 — 2010

Universidad 'Alejandro de Humboldt'

Ingeniero en Informática, Redes

SKILLS

Gestión De ProductosTelecommunicationsCustomer RelationshipsVoipData CenterSatellite CommunicationsTeam LeadershipDispositivos MóvilesCustomer ServiceService ManagementProduct ManagementAdministración Y Dirección De EmpresasEstrategia EmpresarialPlanificación EstratégicaComunicación InalámbricaStrategic PlanningProject ManagementMplsBusiness ManagementGestión De Relaciones Con ClientesCustomer SatisfactionItilVoz Por Protocolo InternetTecnología De CiscoOperations ManagementGestión De ProyectosCisco TechnologiesManagementSales SolutionsTelecomunicacionesBusiness StrategyMobile DevicesLiderazgo De EquiposPre-SalesServicio De Atención Al ClienteContract Management

ABOUT ALFREDO LIZARRALDE

Experienced Business and Contract Management with a demonstrated history of working in the telecommunications industry. Skilled in Business Management, Contract Management, Sales, Post-Sales and Telecommunications. Strong support professional in best practices focused in Major Contract Management from The International Association for Contract & Commercial Management Academy (IACCM).

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Alfredo Lizarralde — Head of Contract Management Latin America - Global Contract Management at BT Group in Mexico City, MX | Unifers