Alexander Schuessling
Senior Strategic Solution Consultant @Genesys
Signup · Get unlimited contacts
WORK HISTORY
Senior Strategic Solution Consultant @Genesys
Munich, DE
As a senior solution consultant, I lead strategic engagements with key enterprise accounts, guiding executives and stakeholders in shaping their customer experience transformation with Genesys Cloud CX. Partnering with sales, I design and position complex solutions, drive executive workshops, and act as a trusted advisor to C-level decision makers. My focus is on solution strategy, innovation, and long-term value creation across a dedicated patch of key accounts.
EDUCATION
FAU Erlangen-Nürnberg
Bachelor of Science - BS, Industrial Engineering and Management
University of Technology Sydney
Exchange semester, Computer science & management
Technical University of Munich
Master of Science, Management & Technology
ABOUT ALEXANDER SCHUESSLING
Senior Solution Consultant with 5+ years of experience leading large-scale enterprise CCaaS and Customer Experience transformations. Regional AI Champion with a strong focus on applying Generative AI and Conversational AI to drive measurable CX and business outcomes in regulated, enterprise environments. Trusted advisor to C-level stakeholders, combining deep technical expertise, AI strategy, and commercial acumen to shape and close complex, multi-million-euro sales cycles across various industries.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.