Alexander Crawford

Business Analyst - Wealth Planning @First Citizens Bank

Raleigh-Durham-Chapel Hill, NC, US

Leading two teams using Jira and Kanban Methodology to establish visual and measurable metrics, optimize workflow, prioritize tasks, identify bottlenecks, and ensure transparency and visibility.•Support the development of model documentation for the Money Guide Pro and eMoney application, ensuring alignment with model owner requirements under the model risk framework.•Identify and analyze inefficiencies in existing business processes, driving process improvements to streamline workflows, optimize operations, and enhance overall business outcomes.•Evaluate current business processes to identify critical business tools and calculators and ensure alignment with business tool standards and regulatory requirements.•Collaborate with Financial Risk Management to update Wealth Planning risk and controls, contributing to revising the Risk and Control Self-assessment using the Archer integrated Risk Management tool.•Leading the procurement process for onboarding technology applications and tools, managing the renewal of vendor contracts, and overseeing the efficient decommissioning of vendor products.•An engaged member and co-chapter leader of the Black and African American Business Resource Group at FCB, contributing to diversity and inclusion initiatives.

Strayer University

Bachelor of Business Administration - BBA