Alex Warme
Senior Enterprise Project Manager @Gorgias
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WORK HISTORY
Senior Enterprise Project Manager @Gorgias
Toronto, ON, CA
Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.
EDUCATION
University of Guelph
Literary Theory
George Brown Polytechnic
Health Sciences, Fitness and Lifestyle Management Program (FLMP)
ABOUT ALEX WARME
Senior SaaS operator who bridges AI technology, enterprise delivery, and customer revenue strategy. I’m typically brought in when ambiguity is high and outcomes matter.Over the past 12+ years, I’ve worked across the full customer lifecycle in complex SaaS and AI environments, from pre-sales discovery and solutioning through enterprise implementation, executive stakeholder alignment, and expansion. I have worked inside high-growth companies and more mature organizations, and have been consistently trusted with managing relationships with enterprise and Fortune 500 customers.I bring a revenue engine mindset to customer-facing work. I have partnered extensively with Sales, Product, and Engineering teams to scope and position complex solutions, structure large engagements, and ensure delivery strengthens the account rather than simply fulfills scope. I’m comfortable operating as a strategic project leader, solution consultant, technical translator, or executive account partner depending on what the situation demands.I thrive at the intersection of strategy and execution. From pre-sales through onboarding, adoption, and scale, I focus on reducing risk, accelerating time-to-value, and building durable customer trust that drives retention and expansion.Outside of work, you’ll usually find me grinding it out on a tennis court.
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